Mandarin - Travel Support Specialist

pasig, National Capital Region
Posted 3 days ago
Company:
BPOJobOpenings
Company Description:
We are dedicated to providing exceptional BPO solutions across a wide range of industries. With years of experience and a focus on delivering high-quality services, we pride ourselves on creating opportunities for people from all walks of life to grow, learn, and build rewarding careers. We offer a dynamic work environment where team members are valued, supported, and empowered to achieve their full potential. Our team-oriented culture fosters collaboration, innovation, and continuous development. Whether you're just starting your career or are an experienced professional, we have diverse job openings that cater to a variety of skill sets. Why Work With Us? Competitive salaries and benefits Flexible work arrangements (remote options available) A diverse and inclusive work environment Professional growth and training opportunities A supportive leadership team that values employee input and well-being
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
100

Job Description

Mandarin Travel Support Specialist, you will handle booking requests, resolve travel concerns, and assist with fraud-related issues—all while using industry-standard tools and providing excellent service in both Mandarin and English.
Key Responsibilities:
Assist Mandarin-speaking clients with travel bookings and itineraries

Use GDS tools like Sabre or Amadeus for flight and travel management

Address fraud concerns and ensure secure transactions

Provide exceptional customer support in both Mandarin and English

Qualifications:
Singaporean Chinese or native-level Mandarin speaker
Proficient in English
Minimum 1 year GDS experience (Sabre or Amadeus)
At least 6 months of fraud-related work experience
Strong customer handling and communication skills
Open to candidates with BPO or non-BPO background
Amenable to work onsite in Pasig City
Schedule: 8AM–6PM MNL time

What We Offer:
Monthly salary: Up to ₱100,000
Immediate hiring – ASAP start
Paid training and career development
Work with a premier travel support team