Customer Service Representative

Job Summary:
We are looking for Customer Service Representatives (CSR) to join our leading account. This is a full-time, entry-level role ideal for fresh graduates and first-time job seekers looking to start a stable career in the BPO industry. Successful candidates will handle either non-voice (chat/email) or voice-based customer support.

List of vacancies we have for you:

Customer Service Representative
Technical Support Representative
Sales Representative
Travel Associate
Healthcare Specialist
Financial Associate
Telemarketer
Non-Voice Agent (limited slots)

Responsibilities:

Provide professional customer support via chat or phone
Assist clients with billing concerns, technical support, and service inquiries
Document customer interactions with accuracy
Follow standard operating procedures and meet quality standards
Work collaboratively in a team-focused environment

Qualifications:
At least 18 years old
Graduate of High School (Old Curriculum), Senior High School, or ALS
No BPO experience required
Strong English communication skills (written and verbal)
Detail-oriented with good typing and multitasking skills
Willing to work onsite
Amenable to shifting schedules including weekends and holidays

Perks You'll Enjoy:

Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
HMO coverage from Day 1
Night differential pay
Free medical insurance upon regularization (includes common-law partners)
Paid leaves, holiday pay, and overtime pay
Mental wellness program starting on Day 1
Government-mandated benefits and 13th month pay
Opportunities for internal promotions and career growth
Start dates available immediately

Why Apply?

Fresher-friendly, no prior BPO experience needed
Immediate hiring for non-voice and voice accounts
Competitive pay and full benefits
Opportunities for advancement in a leading global BPO
Located in a central and accessible location

How to Apply:

Submit your application directly through Indeed. Qualified applicants will be contacted for screening. Apply today to secure your slot.