Hiring CSR - Travel Fraud - Competitive Salary

Pasig, National Capital Region

Posted 3 days ago

Company:: BPOJobOpenings
Company Description:: We are dedicated to providing exceptional BPO solutions across a wide range of industries. With years of experience and a focus on delivering high-quality services, we pride ourselves on creating opportunities for people from all walks of life to grow, learn, and build rewarding careers. We offer a dynamic work environment where team members are valued, supported, and empowered to achieve their full potential. Our team-oriented culture fosters collaboration, innovation, and continuous development. Whether you're just starting your career or are an experienced professional, we have diverse job openings that cater to a variety of skill sets. Why Work With Us? Competitive salaries and benefits Flexible work arrangements (remote options available) A diverse and inclusive work environment Professional growth and training opportunities A supportive leadership team that values employee input and well-being
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Job Type: Full-time
Location: Pasig City (Onsite)
Job Overview:
Be part of a top-tier Travel and Hospitality account! As a Korean Travel Support Specialist, you’ll handle booking inquiries, resolve travel concerns, and detect fraud—all while delivering world-class service in Korean and English.
Key Responsibilities:
Manage Korean-speaking clients' travel bookings and itineraries

Use GDS tools like Sabre or Amadeus for reservations and ticketing

Investigate and resolve fraud-related issues

Ensure a smooth travel experience through effective support and coordination

Qualifications:
Native Korean speaker with excellent English (B2 CEFR level)
Preferably TOPIK II certified
Minimum 1 year of GDS experience (Sabre/Amadeus) in BPO or non-BPO
At least 6 months of fraud experience
Strong customer service and communication skills
Willing to work onsite in Pasig City

What We Offer:
Monthly salary: Up to ₱110,000
Immediate hiring – Start ASAP
Paid training and growth opportunities
Work with a globally recognized travel brand