Waiter

Makati, National Capital Region
Posted 5 days ago
Company:
Vina Trang
Company Description:
Vietnamese Restaurant located in Century City Mall Poblacion Makati city serving authentic Vietnamese cuisine.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
2

Job Description

A waiter, also known as a server or wait staff, is responsible for greeting customers, taking orders, serving food and drinks, and ensuring customer satisfaction throughout their dining experience, including handling payments and maintaining a clean and organized dining area.
Key Responsibilities:
• Customer Service:
• Greet customers warmly and seat them promptly.
• Present menus and answer questions about dishes and drinks.
• Take accurate food and beverage orders.
• Ensure customer satisfaction by addressing any concerns or issues.
• Provide recommendations and suggest menu items.
• Food and Beverage Service:
• Serve food and drinks efficiently and accurately.
• Ensure tables are cleared promptly and kept clean.
• Refill drinks and check on customers regularly.
• Maintain a clean and organized dining area.
• Payment Handling:
• Process payments accurately and efficiently.
• Handle cash and credit card transactions.
• Prepare and present bills accurately.
• Teamwork and Communication:
• Collaborate effectively with kitchen staff and other wait staff.
• Communicate customer orders and requests clearly.
• Assist with opening and closing duties.
• Other Duties:
• Set tables and ensure they are properly arranged.
• Maintain knowledge of the menu and specials.
• Follow all health and safety regulations.
• Qualifications:
• Able to work in a fast-paced environment
• Able to multitask, prioritize, and manage time efficiently
• Physical endurance to stand for an entire shift
• Self-motivated and self-directed
• Works well as part of a team and on individual tasks
• Able to quickly memorize complex or multiple orders
• High school degree or equivalent