Waiter

JOB DESCRIPTION:

-Welcome guests warmly as they arrive and guide them to their tables.
-Presents menus, answer questions about menu items, and make recommendations based on guest preferences.
-Take food and beverage orders accurately and relay them to the kitchen.
-Provides excellent customer service, ensuring guests have a positive dining experience.
-Accurately take orders from guests, ensuring that all preferences and dietary restrictions are noted.
-Ensure orders are delivered to the correct tables and that guests receive the correct items.
-Serve food and beverages in the correct order, manner, and temperature.
-Address customer concerns or complaints in a professional and timely manner, escalating issues with the Head Waiter, Corporate Chef, and/or Operations Manager when necessary.
-Work closely with other waitstaff, kitchen, and management to ensure smooth service.
-Guarantees all food and beverages are handled, stored, and served in accordance with safety regulations.

QUALIFICATIONS:

-Candidate must have previous experience as a waiter/waitress or in a customer service role is preferred.
-Ability to work in a fast-paced environment and manage multiple tasks at once, especially during peak dining times.
-Ability to handle busy shifts and changing customer needs.
-Shifts may include evenings, weekends, and holidays