Eligibility Specialist - Spanish Bilingual

At least 2 years College Education
At least 1 year of experience in a customer service role, interacting directly with customers over the phone particularly in a US Healthcare account
Must have Spanish Language certification/training and willing to take a language assessment
Previous experience as a Spanish Bilingual agent preferred, but not required
Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievements of performance metrics.
Experience in a role that requires accessing multiple databases simultaneously or managing multiple open screens to gather information to discuss with a customer.