Remote Staff Pure WFH Administrative Assistant

Remote Staff, in partnership with JobsAvenuePH, is seeking a skilled and detail-oriented Admin Assistant to join our team. This is a full-time, work-from-home position.

Full time: Weekdays (40hours/week)
Working Time Schedule: 9:00am - 6:00pm AEDT NSW | 6:00am - 3:00pm Philippine Time


Why choose Remote Staff?

100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.

15+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.

Competitive and negotiable compensation (depending on skill level & experience)

100% coverage on Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Responsibilities:

Oversee and manage the mailbox, promptly actioning requests in the job management platform (Aroflo).
Liaise with clients via email and occasional outbound calls to gather detailed information, assisting the senior team in pricing and quoting.
Collect client details and input requests into the job management system to facilitate accurate quoting.
Coordinate with clients to schedule approved services and update calendars for seamless service delivery.
Assist the Sydney team with various administrative tasks to maintain a smooth workflow.
Ensure accurate data entry for task allocation, maintaining the integrity and reliability of system data.
Handle and maintain client files with a high level of confidentiality.
Develop an understanding of residential facilities management to optimize operations and enhance service delivery.
Work closely with management to identify potential workflow roadblocks and propose solutions.
Actively participate in team meetings, offering insights and suggestions to improve overall processes.
Qualifications:

Strong English communication skills (both written and verbal).
Strong computer skills and being able to quickly navigate, use shortcuts and understand how to do all basic functions
Ability to quickly learn and navigate Airflow (user-friendly job management system, training provided).
Excellent attention to detail with a proactive and problem-solving mindset.
Ability to handle multiple tasks, prioritize effectively, and adapt to shifting priorities.
Friendly and professional attitude with a willingness to learn.
Previous experience in administration, customer service, or scheduling is preferred.
A desktop or laptop with dual screens is preferred
Note: Please prepare your Government IDs (TIN, SSS, Philhealth, Pag-ibig) as part of the application and placement process. In the event of placement to a contract with a client, you will be required to submit a copy of your BIR 2303 (Certificate of Registration) as part of compliance with government regulations.

Application Process:

John Christopher Briagas, the Job Ad Manager for this position, will contact shortlisted candidates with the next steps in the application process. Please ensure your contact details are accurate and up-to-date.

Apply now and become a vital part of our team, ensuring efficient financial management and exceptional service for our clients!