Japanese IT Servicedesk w/ Routers Servers and Switches

Manila, National Capital Region

Posted 2 days ago

Company:: GGIS Services
Company Description:: Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Senior High School
Number of vacancies:: 1

Job Description

3 Japanese IT Servicedesk / Helpdesk

Salary: 120,000+

**What the client requires is someone with experience in Enterprise Account management with hands on experience and skills in handling servers, routers and switches.

**Work Onsite in Eastwood

**Dayshift and Weekends Off

ONLY Japanese Bilingual candidates with the said list of skill set needed.

Non Negotiable Skill Set Required:

Experience in Servers, Routers and Switches - troubleshooting skills
• Understanding of server operations and practical experience with server systems (Mandatory)

Integrated Lights-Out (ILO)
Experience with enterprise server management
Ticket handling experience (Mandatory)

Job summary
3 Japanese IT Servicedesk with Enterprise Account management with hands on experience and skills in handling servers, routers and switches.