GGIS Services
- Business Industry / Sector
- Call center
- Province:
- National Capital Region
- City:
- Makti
Company Description
Position: BPO Specialist
Location: [Makati city ]
Reports To: BPO Manager/Team Leader
Department: Operations/Customer Service
About Us:
[GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction.
Job Summary:
As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service.
Key Responsibilities:
• Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information.
• Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction.
• Data Management: Maintain accurate and