Vietnamese IT Helpdesk- Exp in IT Helpdesk/Service Desk/Tech
Qc, National Capital Region
Posted today
- Company:
- GGIS Services
- Company Description:
- Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
Location: Onsite – SPE, Bridgetowne, Quezon City
Salary Package: PHP 80,000 - PHP 100,000
We are looking for qualified Vietnamese IT Helpdesk professionals to join our dynamic team! If you are passionate about IT support and customer service, we encourage you to apply.
Qualifications:
Bachelor’s Degree in IT, Computer Science, or any related field.
Preferably with at least 2 years of work experience as an IT Helpdesk/Service Desk/Tech Support.
Excellent communication skills in both English and Vietnamese.
Basic troubleshooting skills.
Open to local or foreign candidates with a Temporary Resident Visa (TRV) only.
Willing to work onsite in Bridgetowne, QC.
Open to working in a night shift schedule.
Start ASAP (Only 2 slots left).
- Salary:
- ₱100,000.00 Monthly
