USRN Trainer (NY preferred)- 1 to 2 years exp as a Trainer in BPO
Manila, National Capital Region
Posted today
- Company:
- GGIS Services
- Company Description:
- Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 5
Job Description
• Active USRN License of any state (NY preferred)
• Minimum 1-2 years’ experience in a US Healthcare account (Utilization Management Review and Clinical Appeals)
• Experience with utilization of Interqual/MCG Guidelines
• Exposure to Inpatient/Concurrent reviews
• Night shift schedule
With at least 1 year experience as a trainer in BPO setup
- Salary:
- ₱90,000.00 Monthly
