Japanese bilingual - Cebu

TASQ is hiring a Japanese bilingual speaker to work on-site in Cebu.

Prepare for an over-the-phone pre-screening interview.

About the job Japanese Bilingual | Cebu
Job Description

Update and maintain systems/tools following standard procedures.
Execute transactions and manage data with minimal direction.
Verify data entry accuracy and make corrections.
Conduct data verification.
Respond to information requests and escalate as needed.
Manage document filing and retrieval.
Produce standard correspondence using templates.
Respond to information requests by researching and compiling.
May coordinate small teams or train junior members.
Follow established policies and procedures.
May serve as a technical/functional resource.
Participate in process improvement initiatives.
Meet established goals.
Become a subject matter expert for complex processes.
Document new learnings and process changes.
Additional details:

Willingness to work at the Cebu site.
Japanese language proficiency from N3 to native level. JLPT or JNAT certification (N3 to N1 preferred, certification required).
Must have strong Japanese reading, writing, and speaking skills.
Essential MS Windows PC skills.
A PC with MS Windows OS will be provided (email, Teams, screenshots, etc.).
Must be trainable with high learnability.
Requires professionalism (punctuality, accuracy, attention to detail, self-checking, following procedures, seeking guidance).
A minimum of 3 to 6 months of training will be provided.