Customer Service Representative
Cebu City, Cebu
Posted today
- Company:
- Wecall Call Center Services
- Company Description:
- At Wecall Call Center Services, we are committed to delivering reliable and compassionate tech support solutions with excellence and integrity. As a Christian company, our foundation is built on strong values—honesty, respect, and service with a heart. We specialize in Tech Support services, ensuring that every customer receives timely, effective, and courteous assistance. Our peaceful and positive work environment empowers our team to perform with patience, professionalism, and genuine care. Driven by both purpose and passion, Wecall is more than just a call center—we are a support system dedicated to helping others, guided by faith and a commitment to doing what's right. Whether it’s solving a technical issue or providing a listening ear, we serve with grace, empathy, and excellence.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 10
Job Description
Responsibilities:
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, processes and policies
Work with internal departments to meet customer's needs and KPIs
Data entry in various platforms
Qualifications:
No experience needed
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Ability to work under pressure
