Sales Service and Control Officer
Pasig, National Capital Region
Posted 21 days ago
- Company:
- CEPAT KREDIT FINANCING INC.
- Company Description:
- Cepat Kredit Financing, Inc. is a fast-growing Filipino-owned financing company that provides a focused portfolio of products and services for Overseas Filipino Workers (OFW), both land-based and sea-based, and motorcycle and tricycle unit owners.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
1. Process Monitoring and Control:
1. Performs real time monitoring of Key Performance Indicators (KPIs) and tracking of metrics to ensure service delivery of each unit.
2. Conduct regular audit of procedures & processes to identify areas of improvement and ensure adherence to compliance standards and targets.
3. Create and prepare performance reports and monitoring to efficiently track compliance to deliverables, projects as well as resolution of findings/gaps.
4. Regularly gathering data on process performance to identify patterns, trends, and areas for improvement.
2. Process improvement and Documentation:
1. Prepare, recommend, and implement process improvements and quality control procedures to enhance service delivery and minimize errors. Collaborate with Sales, Sales Services & Control, and Marketing Units for its implementation.
2. Monitor status of process improvements and projects to ensure its success and completion.
3. Collaborate with other units (IT, HR, Finance) to procure necessary supplies/support/training necessary to implement process improvement activities.
Job Types: Full-time, Permanent, Fresh graduate
- Salary:
- ₱30,000.00 Monthly
