Sales Services and Control Group Head

DUTIES AND RESPONSIBILITIES

1. Lead, mentor, and manage both Sales Services & Control and Trade Relations teams, providing guidance, support, and performance feedback specifically on the following areas:

a. Trade Relations:

1. Create and implement trade relations strategies and plans aligned with overall brand and sales objectives.

2. Develop programs (incentives and schemes) for loan consultants to maximize impact and generate more leads.

3. Design and implement multi-channel marketing campaigns to drive product awareness, leads, and conversions.

4. Develop and implement strategies to expand and strengthen trade relationships and networks.

5. Develop and maintain strong relationships with loan consultants, clients, and industry stakeholders.

b. Process Optimization

1. Identify, analyze, and improve business processes to enhance efficiency and effectiveness.

2. Develop and oversee process improvement initiatives and control measures to ensure the business units alignment with organizational goals.

c. Data Analytics

1. Develop and implement analytics strategies to support business objectives and inform decision-making.

2. Use data analysis tools and techniques to generate insights and actionable recommendations.

3. Oversee the collection, analysis, and reporting of key performance indicators (KPIs) and other relevant metrics to ensure productivity on the part of the Sales and Marketing Group.

2. Collaborate with co-departments to align marketing and trade strategies with business objectives.

JOB SPECIFICATIONS

Educational Requirement: Bachelor’s degree in marketing, business administration or related

field.

Work Experience:

1. At least 5 years leadership role in either of the following fields: (a) vendor/ trade relations management or; (b) process improvement or service control role, preferably within the financial services industry or a financing company.

2. Proven successful track record on the mentioned fields above.

JOB COMPETENCIES

Proven experience in process improvement/ service control or vendor management /trade relations roles within the financial services industry.
Strong understanding of financial products, markets, and industry regulations.
Excellent leadership, communication, and interpersonal skills.
Demonstrated ability to develop and implement effective vendor management/ trade relations and business process improvements.
Proficiency in data analysis and interpretation to drive decision-making.
Ability to thrive in a fast-paced, dynamic environment and lead a team to success.