Guest Service Agent

Muntinlupa City, National Capital Region

Posted today


Company:: Fastrack Multi-Purpose Cooperative
Company Description:: Fastrack provides better employment arrangement for its members and alternative source of manpower for the companies in need of unskilled, semi-skilled, and skilled workers. It offers a win-win arrangement and more productive set up for its members and the client companies. For the members, it provides long-term employment that eliminate the 5-month cycle of employment. For the companies, it allows retention of talents and eliminates the learning curves, repeated hiring and termination, and unproductive labor force.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 3

Job Description

The Guest Service Agent is responsible for managing the front desk, checking guests in and out, handling reservations, and ensuring a positive guest experience. Must be professional, approachable, and service-oriented.

Job Qualifications:
- Bachelor's degree in Hospitality Management or related field referred
- At least 2 years of experience in a front desk or customer service role in a luxury hotel
- Proficiency in Opera PMS or other hotel management systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Must be professional, approachable, and service-oriented

Salary and Benefits
- Minimum Wage + Service Charge