Technical Support Staff (1 Year Experience)

Makati, National Capital Region
Posted yesterday
Logo H2 Software Consulting Services Inc.
Company:
H2 Software Consulting Services Inc.
Company Description:
H2 Software Consulting Services, Inc. is a Filipino IT Company formed in 2011 to provide world- class IT service and software solutions that suit Philippine business settings. The company has earned the trust of top corporations in the country for a wide range of IT services including payroll software, IT help desk, software development and software testing. It now employs more than 150 highly skilled IT professionals.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
5

Job Description

Responsibilities:

- Responsible for administering user endpoint devices including software installation, updating, patching and troubleshooting
- Provides 1st level support on IT issues reported by users
- Oversees the performance of 3rd Party service provider for user support
- Assist in research activities related to endpoint technologies
- Conduct User Satisfaction Surveys (USAT).

Qualifications:

- At least 1 year of experience in technical support.
- Bachelor's Degree in IT, Computer Science, Engineering (Computer/Telecom/Electronics), or related field.
- Fresh graduates are welcome to apply.