IT Support Specialist
Pasig City, National Capital Region
Posted 22 days ago
- Company:
- Anytime Cleaners Corp.
- Company Description:
- We are Manpower Agency that provide janitorial services Founded in 2019. Anytime Cleaners is one of the leading professional cleaning service provider and janitorial agencies in the Philippines with a solid foundation, systems, tools and the best practices in the industry. Anytime Cleaners has become one of the top-of-mind cleaning service providers in the Philippines. Offering our first-class cleaning services right at the doorsteps of our customers in Metro Manila, CALABARZON, Cebu, and in the future, to the whole country.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Male
- Number of vacancies:
- 2
Job Description
We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.
IT Support Specialist Responsibilities:
Consulting with IT managers and other departments as required.
Providing IT assistance to staff and customers.
Training end-users on hardware functionality and software programs.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
IT Support Specialist Requirements:
A bachelor's degree in computer science, information technology, or similar.
3-5 years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software, such as Fresh service and Sys Aid.
Experience in documenting processes and monitoring performance metrics.
Advanced knowledge of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpersonal and communication skills.