IT Systems Analyst (ERP)

The IT Systems Analyst (ERP) maintains and improves the technical systems of the organization in ensuring that all employees have the technology (ERP, software, hardware, applications) they need to complete their work. Likewise, to make sure that the organization’s important files and information remain safe and intact.

Essential Responsibilities:
NGO ERP (Enterprise Resource Planning) System Development and Management
• Responsible for maintaining current version of IT ERP system (currently, finance management, budget monitoring, bookkeeping)
• Planning on a extended version of ERP system (Microfinance management, Fundraising, HR, etc) development and coordinating with a development company
• Establishing guidelines on the implementation of IT systems
• Communicate with staff members on feedback gathering in terms of efficiency and productivity of the ERP system.
• Responsible for conducting research on improving the ERP system
• Act as administrator for regular checking of documents filed and submitted by the staff members.

Networks Management
• Handles software, hardware and other network-related concerns
• Review diagnostics and assess the functionality and efficacy of systems used
• Implements network security measures
• Support the organization in terms of incorporating new software with current system
• Offer technical support to all staff members in troubleshooting hardware, software issues.

Monitoring of Equipment (Inventory & System)
• Review office’ equipment monitoring report (laptops, printers, routers, etc)
• Install and configure computer hardware and software systems, etc
• Responding to breakdowns & investigating, diagnosing and solving computer software and hardware errors
• Responsible for the repairs and maintenance of computers and laptops.
• Assist in the asset tagging in the head office

Qualifications:
• Must be a graduate of Computer Science, Computer Engineering, Information Technology (or other computer and IT related courses)
• Experience of developing or maintaining ERP systems
• Proficient in programming languages (Java Script, Google Apps Script) and other Google-based platforms.
• Preferably with three (3) years of relevant experience. Having worked with international organizations is an advantage.
• Knowledgeable in hardware troubleshooting
• Shows attention to detail and with high level of accuracy
• Good oral and written communication skills
• Good interpersonal skills and ability to work with a team

Good Neighbors Philippines has zero tolerance to any harm or sexual exploitation and abuse and sexual harassment, against any beneficiaries (or program participants). Safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) and Protection from Sexual Harassment is everyone’s shared responsibility and all GN employees and partners are required to adhere to GN’s Code of Conduct both during and outside working hours. Familiarization with and adherence to the GN Safeguarding Policy and Code of Conduct is an essential requirement of all employees and partners, in addition to related mandatory training. All employees and partners must ensure that they understand and act in accordance with this clause.