Call Center Agent Work From Home set up

Cebu, Cebu
Posted 4 days ago
Logo One Call Away
Company:
One Call Away
Company Description:
Mabuhay Kabayan We're looking for applicants who is EAGER & PASSIONATE with their chosen fields. We value your experience, skills & we welcome your innovative ideas. Let's work together w/ your application journey. Pleasure to serve you.
Contract Type:
Remote
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
7

Job Description

As a Call Center Agent Appointment Setter, you'll contact potential clients, explain company offerings, gauge their interest, and schedule appointments with sales representatives, effectively acting as the crucial link between leads and the sales team.
Here's a more detailed breakdown of the role:
Key Responsibilities:
Contacting Leads: Reach out to potential customers via phone or email to explain the company's products or services.
Gauging Interest: Determine the level of interest and suitability of leads for the sales team.
Scheduling Appointments: Arrange meetings between sales representatives and qualified leads.
Following Scripts: Adhere to provided scripts to ensure consistent and effective communication.
Handling Objections: Address any questions or concerns raised by potential clients.
Maintaining Records: Accurately document interactions and update databases with client information.
Generating Leads: Identify and qualify potential customers for the sales team.
Sales Support: Assist the sales team by providing information and resources to help them close deals.
Customer Service: Provide basic customer support and answer inquiries.
Skills and Qualities:
Strong Communication Skills: Ability to communicate clearly and persuasively, both verbally and in writing.
Sales Skills: Knowledge of sales techniques and the ability to build rapport with potential customers.
Customer Service Skills: Ability to handle inquiries and resolve issues in a professional and helpful manner.
Computer Skills: Proficiency in using CRM software and other relevant tools.
Organization Skills: Ability to manage time effectively and prioritize tasks.
Attention to Detail: Accuracy in recording information and following procedures.
Persuasion Skills: Ability to convince potential clients to schedule appointments.
Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
Salary:
₱20,000.00 Monthly