Call Center Agent Work From Home set up
Cebu, Cebu
Posted 4 days ago
- Company:
- One Call Away
- Company Description:
- Mabuhay Kabayan We're looking for applicants who is EAGER & PASSIONATE with their chosen fields. We value your experience, skills & we welcome your innovative ideas. Let's work together w/ your application journey. Pleasure to serve you.
- Contract Type:
- Remote
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 7
Job Description
Here's a more detailed breakdown of the role:
Key Responsibilities:
Contacting Leads: Reach out to potential customers via phone or email to explain the company's products or services.
Gauging Interest: Determine the level of interest and suitability of leads for the sales team.
Scheduling Appointments: Arrange meetings between sales representatives and qualified leads.
Following Scripts: Adhere to provided scripts to ensure consistent and effective communication.
Handling Objections: Address any questions or concerns raised by potential clients.
Maintaining Records: Accurately document interactions and update databases with client information.
Generating Leads: Identify and qualify potential customers for the sales team.
Sales Support: Assist the sales team by providing information and resources to help them close deals.
Customer Service: Provide basic customer support and answer inquiries.
Skills and Qualities:
Strong Communication Skills: Ability to communicate clearly and persuasively, both verbally and in writing.
Sales Skills: Knowledge of sales techniques and the ability to build rapport with potential customers.
Customer Service Skills: Ability to handle inquiries and resolve issues in a professional and helpful manner.
Computer Skills: Proficiency in using CRM software and other relevant tools.
Organization Skills: Ability to manage time effectively and prioritize tasks.
Attention to Detail: Accuracy in recording information and following procedures.
Persuasion Skills: Ability to convince potential clients to schedule appointments.
Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
- Salary:
- ₱20,000.00 Monthly