HR Director (BPO)

Taguig, National Capital Region
Posted 3 days ago
Company:
Ayuda Business Management Solutions Inc.
Company Description:
Direct hire is the most preferred way of recruiting challenging positions, especially in the IT and Technology industries. This process of hiring often takes longer because the company is making a long-term investment in permanent positions they need to fill. For applicants, this is the most desirable method because these secure positions come with company benefits and better opportunities to further their career which oftentimes turn them into high-performing employees.
Contract Type:
Full Time
Experience Required:
More than 10 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

Supervisory Responsibilities:
Recruits, interviews, hires, and trains new staff in the department.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:
Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Develops and implements departmental budget.
Facilitates professional development, training, and certification activities for HR staff.
Performs other duties as required.

Required Skills/Abilities:
- Solid experience handling HR in BPO Industry
- Solid experience leading recruitment in BPO Industry
- Proven senior leadership experience
- Experienced in Volume Hiring
- Willing to work onsite