CMS Client Care Analysts (Japanese-Mandarin-Spanish Bilingual)
Pasay, National Capital Region
Posted 10 days ago
- Company:
- Nityo Infotech
- Company Description:
- Nityo Infotech is a global technology services company headquartered in the United States. The company offers services such as consulting, technology outsourcing, and staffing solutions across various industries, including banking, healthcare, and telecommunications. Nityo Infotech has a presence in several countries and serves clients worldwide.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Location: Pasay City, Philippines | Hybrid (2-3 days onsite)
Company: Nityo Infotech (with a Leading Financial Technology Services Provider)
Open Roles:
CMS Client Care Analyst – Japanese Bilingual
Client Care Analyst – Mandarin Bilingual
Sr. Client Care Support – Spanish Bilingual
Why Join Us?
Work with a global fintech leader
Provide technical & operational support for B2B payments, cross-border transactions, and secure data solutions
Collaborate with internal teams to resolve client issues and drive process improvements
Engage in client communications, manage inquiries, and enhance customer satisfaction
What We’re Looking For:
Fluency in Japanese, Mandarin, or Spanish (written & spoken)
Client-facing or technical support experience (1-5+ years, depending on role)
Strong problem-solving & analytical skills
Knowledge of payment systems, banking protocols, or CRM tools is a plus
Apply now and be part of a dynamic team in the fintech industry!
