IT Helpdesk
Makati, National Capital Region
Posted 5 days ago
- Company:
- Hunter's Hub Incorporated
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company. The company specializes in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Bachelor Degree in Computer Science Information Technology
Has 2 years or more of Helpdesk support or related experience.
Candidate should have experience in System Support.
With good communications and interpersonal skills
Interact with customers to provide process and response to inquiries
Gather information and determine the issues by evaluating and analyzing symptoms
Accurately process record call transaction through designated tracking
Job Description
Provide technical support via phone, email, or chat.
Troubleshoot hardware, software, and network issues.
Log and track support requests.
Install and maintain systems/software.
Document solutions and update knowledge base.
- Salary:
- ₱24,000.00 Monthly
