IT Helpdesk (Entry Level)
Pasig, National Capital Region
Posted 5 days ago
- Company:
- H2 Software Consulting Services Inc.
- Company Description:
- H2 Software Consulting Services, Inc. is a Filipino IT Company formed in 2011 to provide world class IT service and software solutions that suit Philippine business settings. The company has earned the trust of top corporations in the country for a wide range of IT services including payroll software, IT help desk, software development and software testing. It now employs more than 300 highly skilled IT professionals.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
- Provide first-level IT support to resolve technical issues via phone, email, and chat.
- Troubleshoot and resolve hardware, software, and network issues for end-users.
- Assist with account creation, password resets, and access management.
- Document and track issues in the ticketing system for efficient resolution.
Requirements:
- Bachelor’s degree in IT, Computer Science, or a related field (fresh graduates welcome).
- Basic knowledge of Windows OS, MS Office, and troubleshooting techniques.
- Strong communication and problem-solving skills.
- Willing to work in shifting schedules.
- Must be available to work onsite in Ortigas, Makati, or Taguig.
