IT Helpdesk
Makati, National Capital Region
Posted yesterday
- Company:
- Hunter's Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Provide technical support via phone, email, or chat.
Troubleshoot hardware, software, and network issues.
Log and track support requests.
Install and maintain systems/software.
Document solutions and update knowledge base.
Qualifications:
Bachelor Degree in Computer Science Information Technology
Has 2 years or more of Helpdesk support or related experience.
With good communications and interpersonal skills
Interact with customers to provide process and response to inquiries
Gather information and determine the issues by evaluating and analyzing symptoms
Accurately process record call transaction through designated tracking