Account Coordinator
Pasig City, National Capital Region
Posted today
- Company:
- Tangent Solutions, Inc.
- Company Description:
- Tangent is the largest non-bank POS terminal network in the Philippines. From the provisioning of POS terminals, maintenance and support, software development and implementation, to project management and consultancy, Tangent offers leading edge end-to-end services that will allow our clients to succeed in today’s fast-paced marketplace.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
The largest non-bank POS terminal network in the Philippines is hiring.
We are looking for a qualified Account Coordinator.
What you'll get?
- Permanent and Direct employment
- Christmas Bonus on top of 13th month pay.
- Career growth through our Career & Leadership Program
- Employee Recognition Programs
PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY.
JOB DESCRIPTION:
- Assist the Team Leader[s] and Supervisor[s] with terminal-related concerns received from accounts daily.
- Prepares and processes service requests for any terminal-related concerns.
- Coordinates service concerns and requirements with the Technical Department and/or Service Fulfillment Division, including on-site visits, installation, programming, reprogramming, pull-outs, repairs, supply requests, generation of ad hoc reports, and merchant orientation.
- Prepares all required billing documentation for the Finance Department for all expenses and services rendered to accounts.
- Exerts best effort to meet quality objectives; implements and/or carries out quality improvement activities; and functions as an Account Coordinator, as formally and officially defined by the immediate superior or executive management.
JOB QUALIFICATIONS:
- A Bachelor's Degree in Business Administration, Marketing, and other related fields.
- Preferably with at least 2 years of work experience in performing sales executive and/or administrative functions.
- With excellent verbal and written communication, and client coordination skills.
- Keen on minute details, flexible, systematic, and results-oriented.
- Computer literate in windows-based applications with the ability to learn customer service software applications.
- Amenable to work onsite in Ortigas, Pasig City. (no work from home)
- Can start immediately.
