Product Specialist
Makati, National Capital Region
Posted 30 days ago
- Company:
- Dempsey
- Company Description:
- We are a dynamic and growing recruitment firm specializing in connecting talented professionals with leading companies across various industries. Our mission is to provide exceptional recruitment services by understanding client needs and candidate aspirations, ensuring the perfect match for both parties. With a focus on professionalism, integrity, and efficiency, we aim to build long-term relationships while helping businesses thrive and individuals advance their careers. Let us help you find the right talent for your team or the perfect career opportunity for your future.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Preferably with motorcycle
Willing to work 4 days onsite and 1 day wfh from 8:30-6:00pm
Specific Experience
1. 4 years of experience in product specialization for computer
devices, CCTV systems, and network hardware
Specific Technical Skills / License
Expertise in computer devices, CCTV systems, and network hardware;
training or technical certification is a plus
Duties and responsibilities:
Training Development & Delivery:
a. Design and develop comprehensive training courses for field
engineers, focusing on computer devices, CCTV systems, and
network hardware.
b. Maintain up-to-date records of training materials, course
feedback, and performance evaluations.
c. Continuously assess the skill levels of current engineers and
tailor training programs to meet their needs.
d. Deliver technical training programs to engineers, ensuring
the accuracy and timeliness of the training.
e. Regularly review and update training content to reflect new
technologies and industry standards.
Technical Support & Assistance:
a. Provide technical support and guidance to field engineers as
needed, including troubleshooting and product-related
assistance.
b. Ensure newly hired engineers undergo necessary onboarding
training for all relevant devices and systems.
Ongoing Skill Enhancement:
a. Conduct regular research on emerging technologies related
to computer devices, CCTV systems, and network hardware,
and recommend relevant training updates.
b. Monitor and report on the progress and effectiveness of
training programs to upper management.
Other Responsibilities:
a. Perform additional tasks as assigned by the Service Delivery
Manager or other relevant parties.
b. Conduct monthly operations reviews for the FSS team,
providing updates and suggestions for continuous
improvement.
