German Collections Specialist - Billingual

Debt Collection • Telephone chasing of past and future debts on designated accounts

Ensure follow up calls and collection plan dates are diarised.
Issuing statements, invoices, and account reconciliation on designated accounts
as required.

Chasing debts by email and phone calls.• Debtor Reporting • Produce weekly spreadsheet debtors across designated shows for exhibition
teams

Produce daily updates in the two week run up to show opening
Produce monthly reports of outstanding debts pre and post show
•• Communication • Liaise with sales and wider finance teams on a regular basis to ensure they are
kept informed and involved with debt collection as appropriate.

Arrange and attend team pre- and post-show meetings 3 months prior to show
opening and as required.

Produce and distribute Show Collection Plan to teams• Adhoc Duties • Pursue and process Contra Deal paperwork.
Raise journals to clear credit balances post show.
Clear small balances within threshold etc, pre- and post-show.
Raise ad hoc journals as required.
Produce paperwork for approval and process for refund of overpayments.
Produce paperwork for approval and process for transfer of overpayments.
Apply un-allocated cash to designated shows as needed.• Policy Compliance • Ensuring credit control policy procedures are adhered.
Ensure Variation of Terms (VOT’s) are supplied where necessary.• System knowledge • Ensure that IT knowledge is sufficient to carry out the required role.
Is competent at using Excel and Word
Oracle user preferred.• Language Proficiency • Must have a Language Proficiency Certificate for German
Excellent verbal, written and interpersonal communication skill both in English