BPO Collection - Online Interviews Only

BENEFITS:
Leave Credits
Health and wellness program
Life & Disability Insurance
Free annual medical check ups
Pension savings
Referral bonus
Night differential if applicable


Company Profile: One of the biggest businesses in the world of IT outsourcing and consulting. Considered as the pioneer in the industry.

Position: BPO Collection Staff
Company Industry: IT Company
Office Address: Eastwood, Quezon City
Work Schedule: Nightshift
Salary: Php 20,000 - Php 30,000 (Negotiable depending on years of experience)
Work Set Up: Work On Site

Job Requirements:
Bachelors Degree or undergraduate degree
At least 1 year of working experience in Collection field
Experience working in a BPO Company is an advantage.
Amenable for night shift work schedule.
Amenable to work onsite

Job Descriptions:
Respond to incoming consumer calls about unpaid balances
Examine and resolve consumer grievances or issues.
Keep thorough records of all communications with customers and their payment status.
Help sales with difficulties pertaining to order fulfillment
Work together with internal teams to guarantee that client issues are resolved accurately and promptly.
Fulfill monthly service level agreements or surpass them.
Answering phone calls and emails from both internal and external customers in a fast-paced, extremely complex setting


Recruitment Process: (ONLINE OR 1 DAY FACE TO FACE PROCESS)

Initial Interview
Assessment
Final Interview
Job Offer