Service Delivery Hub Manager - Digital Marketing Manager

Eastwood Quezon City, National Capital Region

Posted 3 days ago

Company:: RecruiterPH
Company Description:: Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
Contract Type:: Full Time
Experience Required:: More than 10 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards. They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.

Qualifications:
• 15 years of professional experience in relevant position
• Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities
• Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager
• Intermediate-level proficiency with Microsoft Office products

Work onsite
Shifting Schedule
Location: Eastwood, Quezon City

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