Service Delivery Hub Manager - Digital Marketing Manager

Eastwood, Quezon City, National Capital Region
Posted today
Company:
Recruiter PH
Company Description:
A leading life insurance company
Contract Type:
Full Time
Experience Required:
More than 10 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

The Service Delivery Hub Lead plays a pivotal role in overseeing the hub’s operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards. They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.
Qualifications:
• 15 years of professional experience in relevant position
• Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities
• Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager
• Intermediate-level proficiency with Microsoft Office products
Salary:
100.000,00 ₱ Monthly

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