Bilingual Portuguese Speakers
Pasig, National Capital Region
Posted yesterday
- Company:
- Blast Smart Management
- Company Description:
- Blast Smart Management is a company that focuses on servicing its client in recruitment, administration, and consultancy services aiming to deliver excellent and exceptional services.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 20
Job Description
Manage amounts of outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage with customers
Meet personal qualitative and quantitative targets
Qualifications
Previous experience in a customer support or sales role preferred but not required
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively