Admin Officer (Antipolo)

Position: Admin Officer

Job Description

Verifying/Updating work orders, including customers' personal information and payment details.

Contacting customers by phone or email to answer queries and obtain missing information.

Maintaining and updating sales and customer records.

Expediting orders through internal liaison/service technicians.

Directing feedback from customers to relevant departments.

Scheduling, rescheduling, and canceling customer appointments as required.

Answering customers’ questions regarding pest control services and procedures.

Confirming customers’ appointments.

Answering customers’ email / sms / social media / queries

Courteously receiving incoming telephone calls and taking messages as needed.

Assigning work orders to service technicians

Organizing the schedules of service technicians

Monitoring the attendance of service technicians

Supporting the other department with other administrative tasks, if requested.

Qualifications:

Complete requirements such as NBI/Police Clearance, SSS, Philhealth, Pag-ibig, COE of previous employment

Must be at least college or any technical/Vocational or Bachelor's graduate

The ability to type and file accurately.

Excellent communication and organizational skills.

Good telephone etiquette.