Telesales Team Leader

L-eading and managing a team of telesales representatives to achieve sales targets and objectives.
-Propose salary policies, incentives, and contests tailored for telesales staff, ensuring alignment with the company‘s budget while maintaining competitiveness in the market
-Recruit, coach, and mentor team members to enhance their performance and skills.
-Monitor and evaluate team performance, providing regular feedback and implementing corrective actions as needed
-Conduct regular performance reviews and set goals and objectives for team members
-Ensure adherence to sales processes, procedures, and quality standards of the company.
-Stay updated on industry trends, market developments, and competitor activities to identify opportunities for improvement.
-Generate reports on team performance, sales metrics, and key performance indicators.
-Collaborate with senior management to develop strategies for business growth and improvement.
-Perform other tasks as assigned by the line manager.