Operations Trainer - Up to 20K Salary - Ortigas Pasig
Pasig, National Capital Region
Posted 18 days ago
- Company:
- Field Innovators Inc.
- Company Description:
- The ideal candidate for this role should have proven Field Service experience, the ability to troubleshoot, test, repair and service technical equipment, English literacy, the ability to work flexible shifts and to adapt to changing work schedules, familiarity with mobile tools and applications, and a technical degree or certification1234. Responsibilities of a Field Service Technician: Providing service and customer support during field visits or dispatches. Managing all on-site installation, repair, maintenance, and test tasks. Diagnosing errors or technical problems and determining proper solutions. Producing timely and detailed service reports. Documenting processes. Operating vehicles in a safe manner and using field automation systems. Following all company’s filed procedures and protocols. Cooperating with the technical team and sharing information across the organization. Comprehending customer requirements and making appropriate recommendations/briefings. Building positive relationships with customers.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 10
Job Description
- Bachelor's degree in business administration, Finance, or related field (or equivalent work experience).
- Proven experience in tele collections, customer service, or related operational roles.
- Previous experience in training and development, preferably in a financial services or collections environment.
- Strong knowledge of collections strategies, customer service principles, and operational processes.
- Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
- Demonstrated ability to design, deliver, and evaluate training programs.
- Analytical mindset with the ability to interpret data and identify performance trends.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in Microsoft Office applications and learning management systems.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Preferred Qualifications:
- Certification in training and development (e.g., Certified Professional in Learning and Performance - CPLP).
- Experience with telephony systems and call center technologies.
- Familiarity with regulatory requirements and compliance standards in the financial services industry."
- Salary:
- 20.000,00 ₱ Monthly