Front Desk Role / Receptionist

-To provide excellent customer service to external and internal clients by answering calls in a timely manner, dealing with inquiries professionally as well as maintaining the orderliness of the reception area.
-Answers incoming calls from external and internal clients with courtesy and successfully transfers them if needed to appropriate contacts; Deals with all kinds of inquiries in a professional and courteous manner.
-Monitors and manages training and conference room reservation.
-Assists HR/Admin Department in implementing employee activities; Assists Marketing team in registration of participants during trainings.
-Monitors incoming fax messages and forwards it to concerned employees.
-Accomplishes all reasonable requests from guests to ensure their comfort, satisfaction and safety;
-Delivers excellent customer service at all times.
-Ensures that Reception Area is well operated and maintained during office hours.

Qualifications:

-Bachelor’s Degree of any course.
-At least 1 year's work experience in a related job is an advantage.
-Good oral and written communication skills, strong interpersonal and customer service skills, good organizational skills.
-Professional at all times, works with integrity, can multi-task, can work independently and has a strong drive for excellence as a good communicator.
-Proficient in using MS Office applications.
-Knowledge in operating PABX (Private Automatic Branch Exchange) System.
-Willing to report in the office (Cubao, Quezon City).
-Amenable to work from Mondays to Fridays work schedule (9:00 AM to 6:00 PM).