High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard...

Skills required: · Knowledge and Ability to use Speech & Text analytics platform to create categories and analyze data · Experience building categories and meeting quality standards in applications like CallMiner, Verint, or Nice is...

About the job Spanish Team Leader (BGC) Benefits: HMO for Employee and 2 Dependents (On Day 1), quarterly performance bonus, outstanding career development opportunities, 24 leaves annually Key Qualifications: Amenable to work in shifting schedules....

TASQ is seeking a native Mexican Spanish/Spanish CSR to join our team in a hybrid work setup. The initial pre-screening interview will be conducted via Microsoft Teams or phone, and an invitation will be sent...

Responsibilities: -Handle calls from retail partners/customers concerning referred credit applications -Strictly adhere to all compliance, regulatory and internal business procedures -Make outbound calls/verify transactions on accounts which have been identified as suspicious Required Skills: -Completed...

Responsibilities: -Provide accurate information about products, services, orders, and company policies. -Assist with inquiries, complaints, and problem resolution in a timely and professional manner. -Translate documents, emails, or promotional materials from English to Spanish (and...