Technical Support Representative (Spanish)

Quezon City, National Capital Region
Posted 22 days ago
Company:
Nityo Infotech Services Philippines Inc.
Company Description:
Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Junior High School
Number of vacancies:
2

Job Description

High School Diploma or Equivalent
At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting
Working knowledge of operating systems and standard troubleshooting procedures
Comfortable using CRM or ticketing platforms to log and resolve issues
Strong English and Spanish communication skills - both verbal and written - with the ability to explain issues clearly to non-technical users
Salary:
₱69,000.00 Monthly