L1 Service Helpdesk
Muntinlupa, National Capital Region
Posted 7 days ago
- Company:
- RecruiterPH
- Company Description:
- Recruiter PH provides recruitment solutions for both contract and permanent positions across a wide range of business skill sets, from graduate entry-level to a professional level. The recruitment consulting service is backed by replacement guarantees if the candidate cannot pass prohibition or the hire is unsuccessful.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
Respond to requests for technical assistance in person, via phone, chat or email.
Resolve technical hardware and software issues.
Research questions using available information resources.
Advise user on appropriate action.
Follow standard help desk procedures.
Required Skills:
Completed 2 years in college.
Minimum of 6 months experience with Service Helpdesk.
Knowledge of Knowledge and experience of customer service practices.
Related experience and training in troubleshooting.
Relevant call tracking applications.