Customer Service Representantive
Baguio City, Benguet
Posted more than 30 days ago
- Company:
- Bussiness Outsourcing Company
- Company Description:
- Handle a large volume of inbound and outbound calls in a timely manner Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary Identify customer needs, research issues, resolve complaints, and provide solutions Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team Recommend improvements for systems and processes to boost organizational efficiency
- Contract Type:
- Contract
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 100
Job Description
Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary.
Identify customer needs, research issues, resolve complaints, and provide solutions.
Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team.
Recommend improvements for systems and processes to boost organizational efficiency.
- Salary:
- 25.000,00 ₱ Monthly