CSR - Telco Account
Iloilo City, Iloilo
Posted 9 days ago
- Company:
- GECO Philippines
- Company Description:
- GECO Asia is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. For the last 12 years, we’ve been known in the Asia Pacific marketplace as a specialist provider of high-end IT resources. We are best known in the Asia Pacific market as a qualified provider of Specialist SAP Resources. We have been operational in the Asia Pacific IT marketplace since 2006 when we were setup as an Asian arm of GECO-Group, a German market leader in the IT project and recruitment market. Since the year 2018, we operate as an independent company with our headoffice in Singapore. GECO Asia operates under an Employment Agency Licence No. 07C4453 issued by Singapore Ministry of Manpower.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 50
Job Description
• Processing inbound sales calls;
• Taking inbound or placing outbound collections calls;
• Answering technical support inquiries via incoming calls, chat or email;
• Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
• Performing other duties as assigned.
Minimum Requirements:
• Previous six months or more call centre or customer service experience is required;
• Ability to develop rapport and demonstrate a caring attitude;
• Excellent data entry and internet navigation skills;
• Clear and distinct oral and written communication skills in English;
• Must be detail-oriented;
• Dynamic interpersonal and judgment skills;
• Professional demeanour and dependable work ethic;
• Ability to work in a fast-paced environment and multi-task; and
• With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
• Amenable with shifting schedules if needed.
✨ NO Call Center experience needed, but BPO experience preferred ✨ Easy Application Process ✨Bigger Basic Pay+ Skills Premium Pay