Hotel Receptionist

We seek to e mploy the services of an Experienced Receptionist who will checking in guests, allocating rooms and handing over keys. answering questions about out Hotel facilities. Passing on messages to guests and taking mail for posting.

Duties

Greet hotel guests; answer any questions or concerns.
Provide an outstanding guest experience.
Maintain an orderly front desk.
Operate computer programs and multi-line phone systems.
Maintain guest records and book reservations.
Complete basic cashier and bookkeeping responsibilities.

Requirements

A polite manner.
A high standard of personal presentation.
Excellent verbal and written communication skills.
A good telephone manner.
Customer service skills, patience and tact.
The ability to be calm and well organised, even when working under pressure.