Travel Consultant
Makati, National Capital Region
Posted yesterday
- Company:
- Kav Travel and Tours
- Company Description:
- KAV Travel and Tours OPC is a Department of Tourism-accredited travel agency based in Makati, Philippines. They offer a comprehensive range of travel services, including airfare bookings, travel insurance, hotel accommodations, and personalized tour packages. With over two years of experience, KAV Travel and Tours specializes in crafting personalized travel itineraries that cater to every traveler’s unique preferences, ensuring hassle-free and enjoyable vacations.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
As a Reservation Agent, you will be responsible for assisting customers with their travel plans, hotel reservations, and providing exceptional customer service.
Duties:
- Handle incoming reservation inquiries via phone, email, or online chat
- Assist customers in booking hotel accommodations and travel arrangements
- Provide information on hotel amenities, room availability, and local attractions
- Upsell additional services or amenities to enhance the customer experience
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate records of reservations and customer interactions
Qualifications:
- Previous experience in a hospitality or customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of travel planning and sales techniques
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficiency in using reservation software or booking systems
This position offers the opportunity to work in a dynamic environment where you can utilize your hospitality skills to assist customers with their travel needs.
Job Type: Full-time
- Salary:
- ₱25,000.00 Monthly
