Business Development Supervisor for Retail

The Sales Team Leader supervises the development of long-term relationships with customers, sources, and prospects for new clients. He/She oversees the creation and execution of strategies to achieve and surpass sales targets and objectives.

Duties:
1. Sales Performance & Growth
Sales Target Achievement
New Client Acquisition Rate
Revenue Growth
2. Team Leadership & Development
Sales Agent Performance Improvement
Training Completion Rate
3. Client Retention & Relationship Management
Customer Retention Rate
Customer Satisfaction Score (CSAT)
4. Operational Efficiency
Timeliness of Reports Submission
Branch Sales Activity Compliance
5. Market Research & Competitive Intelligence
Competitor Benchmarking Reports
Market Trend Analysis Contributions

DUTIES & RESPONSIBILITIES:

Client Acquisition and Sales Growth
Researches and identifies potential clients, compiles lists of target companies for presentations.
Researches possible clients and prepares lists of target companies for presentations.
Takes charge in visiting new and prospective clients to introduce the company and its products
Strategic Planning and Implementation
Assists the Strategic Accounts Manager in developing and implementing strategic sales plans to solidify the company’s presence and expand its customer base.
Ensures the generation of sales from new accounts to achieve area and company targets.
Relationship Management & Team Leadership
Builds and maintains healthy, long-lasting customer relationships with both existing and new suppliers and clients.
Coordinates with assigned stores/branches.
Provides quality and effective leadership while maintaining professional relationships with all branch personnel.
Leads and guides Sales Agents 1 and 2 in their day-to-day sales activities.
Supervises the daily upkeep of the branch.
Product Knowledge
Maintains in-depth knowledge of the company’s products and services to effectively communicate benefits to clients.
Trains team members on product features and competitive advantages to enhance sales efforts.
Reporting & Database Managemen
Submits required reports on or before the deadline.
Encodes all calls and data into the program/system.
Market Research & Best Practices
Stays updated on new products in the market and competitor activities, and providing competitor information to the Strategic Accounts Manager.
Other Duties:
Performs other related duties that may be assigned from time to time


Qualifications:
Bachelor’s Degree in Business Administration, Marketing, or related field
At least 3 years of relevant work experience
Excellent organizational skills
Strong coaching and people-development skills
Energetic and motivating individual
Creative thinking
Ability in problem-solving and negotiation
Strong communication and people skills, adept at simplifying complex marketing ideas for client understanding
Detail-oriented with excellent time-management skills