CNX Blended Account / Paycor / 20k SOB
Pasig City, National Capital Region
Posted 10 days ago
- Company:
- EMX BPO Inc.
- Company Description:
- EMX BPO Inc. is a leading Business Process Outsourcing (BPO) company dedicated to delivering cost-effective, scalable, and high-quality outsourcing solutions to businesses around the globe. With a focus on operational excellence, we help organizations streamline their non-core business functions so they can concentrate on growth and innovation. We specialize in providing a wide range of services, including: Customer Support (Voice, Chat, Email) Technical Support Finance and Accounting Services Data Entry and Management
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 75
Job Description
Respond to customer inquiries regarding products, services, billing, or technical issues.
Resolve customer complaints with patience, empathy, and efficiency.
Document interactions accurately in the CRM system.
Follow standard operating procedures (SOPs) and meet service level agreements (SLAs).
Escalate unresolved issues to appropriate departments or supervisors.
Maintain a positive, empathetic, and professional attitude at all times.
Meet performance targets including quality, accuracy, and customer satisfaction.
- Salary:
- ₱26,000.00 Monthly
