Non-Voice - Online Hotel Reservation - No Experience

Taguig, National Capital Region

Posted today


Company:: Orbit Teleservices
Company Description:: We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

In this non-voice role, you’ll assist customers with booking inquiries, changes, cancellations, and general questions—all handled via chat. If you're a fast learner with good communication skills, this is your chance to build a solid career in customer service!

WHAT YOU'LL DO :
- Assist customers with hotel bookings, cancellations, and special requests via live chat
- Provide accurate information about hotel details, policies, and availability
- Ensure smooth and efficient support with a friendly and professional tone
- Handle multiple chats while maintaining attention to detail

Who We're Looking For:
- No previous experience required—training provided!
- Strong written English and reading comprehension skills
- Basic computer knowledge and fast typing (at least 35–40 WPM preferred)
- Willingness to learn and work in a fast-paced environment
- Open to shifting schedules, weekends, and holidays

Why Join Us?
- Pure chat support – no calls involved
- Entry-level friendly with full training provided
- Work with a globally recognized online travel platform
- Great career growth and development opportunities
- Supportive team and positive work culture