Hotel Booking Assistant - Chat/Email - Paid Training

Quezon City, National Capital Region

Posted 7 days ago

Company:: Teleservices Jobs
Company Description:: We’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Junior High School
Number of vacancies:: 100

Job Description

We are hiring Online Assistants for a Hotel Reservation Account to assist customers via chat and email. This is a non-voice, entry-level role ideal for fresh graduates or individuals with no prior work experience. Join our team and enjoy a weekday schedule with weekends off and paid training.

Key Responsibilities:

-Handle hotel booking inquiries, modifications, and cancellations via chat and email.
-Provide accurate information about hotel options, room availability, and pricing.
-Ensure all communication is professional, timely, and customer-focused.
-Follow standard procedures for managing bookings and resolving customer concerns.
-Maintain accurate records of all interactions in the system.

Qualifications:

-High school graduate (K-12), college level, or college graduate.
-No experience required – open to fresh graduates and first-time job seekers.
-Excellent written English communication skills.
-Detail-oriented, customer-focused, and a fast learner.
-Basic computer navigation and typing skills.
-Willing to work onsite and start immediately.

What We Offer:

-Weekends off (Monday to Friday work schedule)
-Paid training with full compensation
-Competitive salary and performance-based incentives
-Career growth and development opportunities
-Positive and collaborative work environment