Online Booking Assistant ( Hotel and Travel Reservation )
Quezon City, National Capital Region
Posted 15 days ago
- Company:
- Orbit Tele Hires PH
- Company Description:
- At Orbit, we’re dedicated to delivering outstanding customer service, powered by a team we invest in and promote from within. Our culture is built on clear values that guide our actions and workplace every day. By choosing Orbit, you're choosing a partner who puts your customers first—meeting their needs with professionalism, empathy, and excellence at every interaction.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
Key Responsibilities:
- Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
- Provide accurate and timely information about room availability, pricing, and policies.
- Ensure high-quality customer service in all written interactions.
- Record and update customer information and reservation details in internal systems.
- Follow all company guidelines for quality and compliance.
Qualifications:
- High school graduate (K-12 or Old Curriculum).
- Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
- Excellent written English communication skills.
- Strong attention to detail and customer-focused attitude.
- Proficient in computer use and typing.
- Willing to work onsite and on shifting schedules (weekends off).
What We Offer:
- Weekends off (Monday to Friday schedule)
- Paid training and onboarding support
- Competitive salary plus incentives
- Career growth and promotion opportunities
- Friendly and professional working environment
- Salary:
- ₱23,000.00 Monthly
