Senior Business Process Officer cagayan de oro

Senior Business Process Officer ( cagayan de oro)
● Fluent in English with excellent verbal and written communication skills
● Bachelor’s degree in Business Administration, Operations Management, or a related
field (preferred).
● Minimum of 5+ years of experience in business process management or a related role.
● Strong analytical and problem-solving skills to assess and improve business processes.
● Experience in process mapping, workflow optimisation, and operational efficiency
improvements.
● Proficiency in business process management (BPM) tools and software.
● Ability to identify inefficiencies and recommend cost-effective solutions.
● Strong communication skills to collaborate with various departments and stakeholders.
● Knowledge of industry best practices, compliance requirements, and quality standards.
● Experience in data analysis and reporting to support process improvement initiatives.
● Ability to work independently and manage multiple projects simultaneously.
● Detail-oriented mindset with a focus on continuous process improvement.

Highly Regarded:
● Proven admin experience ( preferably 5 or more years ) in an senior admin role, EA / PA
role or even a managerial role, preferably in a mid-to-large sized organisation.
● Strong organisational, communication and time-management skills with the ability to
prioritise and execute tasks.
● Ability to learn new tasks and Business Processes quickly.
● Proficient in Microsoft Office Suite. (Word, Excel, PowerPoint, Outlook)
● Proficient in the Google Suite of products, (Gmail, Google Docs, Google Meets & Chats)
● Knowledge and use of AI ( Chat GPT, Gemini etc )
● Experience with specific CRM, software and other tools such as Gorgias, Zendesk,
Hubspot & Zoho
● Ability to work independently and as part of a team.
● Strong problem-solving and decision-making abilities.
● Working internationally or for an international company would be highly regarded

Benefits:
Competitive salary, incentives and bonus structures, 13th month salary, health insurance, tenure

related extra leave entitlements, professional development opportunities, upskilling, future
leadership positions, company conferences and events, Modern state of the art offices with
lovely staff amenities, weekly lunches & snacks

Salary Range
Salary commensurate with skills and experience ( 13,000 - 20,000 per month)