Customer Service Representative- Makati (Onsite)
Makati City, National Capital Region
Posted 2 days ago
- Company:
- Dempsey Resource Management Inc
- Company Description:
- Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. The company itself is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs or even special projects. DISCLAIMER: Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior High School
- Number of vacancies:
- 5
Job Description
• Facilitate Hospital Admission and Discharges of EastWest Healthcare Members thru the 24/7 Hotline.
• Secures medical documents as deemed necessary related to hotline transactions.
• Billing and payment verification
• Cross departmental Collaboration
• Performs other duties and responsibilities as maybe assigned by the immediate superior
QUALIFICATIONS:
• Preferably with 1·2 years in healthcare service, Healthcare BPO, Claims or LOA coordination
• Has knowledge with basic medical terminology, privacy, and data handling standards
• Proficient in Microsoft Office and Smartsheet, fast and accurate typing and documentation
• Effective communication, good leadership, customer service-oriented
• Amenable to night shift and shifting schedules
• Able to Work from Home when needed
• Can start asap
• Licensure: No professional license required
Other Requirements:
• Reliable and punctual
• Willing to undergo training and continuous learning
